Ambulance Victoria Psychological Screening & Assessment Centre – Preparation 2021

If you are applying to join Ambulance Victoria, you will be required as part of your application to take several assessment steps to measure your suitability:

1. Phase 1 - Assessment Centre

The Assessment Centre will include two assessment:

1. A group assessment which will be used to measure your ability to work in a team. Qualified observers will assess how you interact and what type of a role you take in the group.

2. A one-on-one interview to measure your motivation and fit against the relevant AV competencies.

Face to Face Tutoring for your Assessment Centre with AV:

  • Delivered by expert Assessment Centre tutors.
  • Face to face in our offices or via Skype live.
  • Includes an analysis of your weaknesses.
  • Working with you to ensure you demonstrate your full potential and capabilities in your Assessment Centre

2. Phase 2 - Psychological Screening

The Psychological screening phase will include two types of psychometric tests:

  1. A timed Emotional Intelligence test that includes 3 parts and has around 55 questions.
  2. A non-timed clinical personality test with 344 questions which offers a profile of you based on 22 personality scales.

What is Ambulance Victoria’s Emotional Intelligence test?

As part of your selection with Ambulance Victoria you will be asked to complete a timed emotional intelligence test, which includes 3 parts with 55 forced-choice questions. The test takes around 20 minutes to complete.

The Emotional Intelligence test measures your emotional reasoning based on two types of test questions:

Type 1: test questions that ask you to identify emotions based on facial expressions. These include a list of typical emotions: sadness, happiness, anger, surprise, concern, contempt, afraid and neutral. In this type of test questions you are shown photos of faces and you are asked to quickly identify what is the emotion based on the facial expression.

Type 2: test questions that ask you to identify a correct emotion based on a behavioural scenario. Each scenario has a description of a behaviour or an incident that leads to a certain emotion. Your task is to identify the correct emotion and then to identify the face expression that express this emotion.

Please review the following example of an emotional intelligence test question:

Is this Surprise?

Here you need to analyse the facial expression to identify the correct emotion. Facial expressions can be analysed using the eyebrows, eyes, cheeks, nose and lips. Each emotion has a distinctive international expression.

Face to Face Tutoring for your Emotional Intelligence test:

  • Delivered by expert psychometric test tutors
  • Face to face or via Skype video.
  • Includes special material for the Emotional Intelligence test and a full Practice Emotional Intelligence test.
  • Includes an analysis of your weaknesses.
  • Working with you to ensure you demonstrate your full potential and capabilities in your Emotional Intelligence test.


What is Ambulance Victoria’s Personality test?

Ambulance Victoria uses a personality test that analyses 22 different personality scales about you to come up with your profile and identify areas of risk that will prevent you from becoming a member of Ambulance Victoria. For example, if you are someone who does not have a strong emotional resilience or you lie taking risks you will be taken out of the recruitment process.

The personality test includes 344 test questions which are not timed and each questions includes a statement and you are asked to state to what extend you believe each statement is true (from flase to very true). The 22 scales measure:

  • Clinical scales provide critical diagnostic features of 11 important clinical constructs. These 11 scales may be divided into three broad classes of disorders: those within the neurotic spectrum, those within the psychotic spectrum, and those associated with behavior disorder or impulse control problems.
  • additional five scales include two indicators of potential for harm to self or others, two measures of your environmental circumstances, and one indicator of your motivation for treatment.
  • Interpersonal scales provide information regarding your relationships and interactions. Interpersonal style is assessed along two dimensions: a warmly affiliative versus a cold rejecting style, and a dominating/controlling versus a meekly submissive style.
  • Two scales assess pathology. The Borderline Features scale is the only scale that has four subscales, reflecting the factorial complexity of the construct. The Antisocial Features scale includes three subscales: one assessing antisocial behaviors and the other two assessing antisocial traits.
  • Critical Items form alerts to issues that require immediate attention. The personality test report lists 27 items (distributed across nine content areas) that suggest behavior or psychopathology that may demand immediate attention. They are identified as critical based on two criteria: indications of a potential crisis situation and a very low endorsement rate in normal individuals.

Why, contrary to what you are being told, personality test questions have right answers

One of the most common mistakes that we tend to hear is that the personality test has no right or wrong answers therefore, there is little need to prepare for your personality test. Unfortunately, this leads many good applicants to end up with an unsuitable profile which blocks them from moving forward with their recruitment to the bank. It is true that contrary to a cognitive test question that might ask you how much is 4 plus 6, the style of personality test questions is such that there is no right or wrong answer, however, this does not mean that there is only one correct way to answer your personality test questions to get a suitable profile at the end of the test. Therefore, preparing for your personality test and understanding how to answer the personality test questions is critical to ensuring that you get a suitable profile at the end of your test.

Preparation for your Ambulance Victoria clinical personality test:

We offer a four hours preparation for your test with Ambulance Victoria:

Face to Face Tutoring for your Emotional Intelligence test:

  • Delivered by Psychometric test experts.
  • Face to face or via Skype live.
  • Includes special material for your personality test.
  • Includes an analysis of your profile.
  • Working with you to ensure you demonstrate your full potential and capabilities in your clinical personality test.

Here are some of our success stories:

I’m excited to inform you that I was successful and have progressed to the reference check stage of recruitment!! 

Iain (applied for a position with Ambulance Victoria)


I was so disappointed not passing the exam for the third time. But now I finally understand why I did not pass the personality test with AV.

Jessica (applied for a position with Ambulance Victoria)


Just letting you know I passed my psychometric test for Ambulance Victoria. Thanks for clarifying the test structure and questioning technique.  I also appreciate your advice regarding consideration of other peoples situation and point of view.  These are important factors.

David (applied for a position with Ambulance Victoria)


I passed my assessment for AV and, thank goodness for your guidance as I had a much better understanding of what was being asked. 

R (applied for AV)


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